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Posted: Thursday, September 14, 2017 10:03 AM

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Description
Primary specialty area Plumbing, secondary specialty area AC/Oil
Description: General Service Technician – Service Department

JOB SUMMARY: Provide service for troubleshooting, repairs and preventative maintenance of residential and light commercial plumbing and HVAC systems
This position reports to the Service department manager or General Manager in department manager’s absence
ESSENTIAL JOB FUNCTIONS:
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
• Accomplishes operations and organization mission by completing related results as needed.
JOB SPECIFICATIONS:
• Field experience in servicing of residential plumbing and HVAC equipment of 3 years
• Valid driver’s license
• Ability to work overtime/weekends during peak seasons
• Participates in a regular “on call/duty” rotation for after hours emergency service
• Technical training in plumbing and HVAC repairs/maintenance
• Knowledge and proficient use of power hand tools
• Physical abilities:
¿ Lifting of 20-30 pounds regularly, 50 pounds occasionally
¿ Operating hand tools on 4-8 foot ladder
¿ Overhead work regularly
¿ Bending, standing, squatting, crawling, reaching regularly
• General skills such as: Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others
What We OFFER!
Competitive Wages * Health insurance * Company paid life insurance
Paid Vacation/Sick/Holiday days * Retirement Company Match *
Uniform-Education Reimbursement * Bonus Eligible Position* Company Vehicle* Relocation Allowance *

Contact

Name
Ruth Price

Job Title
Human Resources

Address
28 Village Landing Road, Chatham, MA 02669

Phone
508-945-1100 Ext. 210

Email
rprice@wvwhiteley.com

Job Location

Company Name:
Chatham Sheet Metal Inc.

Job Location:
28 Village Landing Road
Chatham, MA 02669

Job Specs
Duration: Full-Time, over 150 Days
Shift: First
Per Diem Position: No
Work Hours: Not Specified
Hours Per Week: 40
Union Position: No
Apprenticeship : No

Benefits
Employee Discount
Major Medical
Prescriptions
Life Insurance
Retirement Plan
Vacation Leave
Sick Leave
Vehicle Furnished
Education Cost Reimbursement
Paid Holidays

• Location: Cape Cod

• Post ID: 46655858 capecod
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